My favorite hotel in Milano! Terrific location. The rooms are so cute and cozy. The breakfast is delicious and the staff is amazing! I feel absolute peace and joy every time I visit.
I loved this property. The location makes it perfect, it's nearby main attractions such as Duomo and Galleria. The staff is very professional, helpful, attentive; they are the definition of customer service. I highly recommend, it's by far one the best ones I've been to, it's worth every penny. The toiletries that they provide are fantastic. I definitely will stay here when I come back.
Very nice, modern and spacious boutique hotel right next to Duomo. Staff is extremely warm and accommodating. No restaurant but plenty nearby.
This is a great hotel in a great location. Very close to main attractions.
The hotel staff was truly exceptional during our stay. They were attentive and accommodating of our delayed arrival and helpful in every way. The room was very nice, clean, spacious and bright. I can highly recommend this hotel.
The hotel upgraded my room to a juror suite which very nice. The suite has pretty of room and was divided into two area separated by a reversible tv. The bedding was soft and clean which is very comfortable to sleep in. The only thing was the pillows were a bit too soft for me. Bathroom was clean and spacious with the usual amenities. The hotel does have underground parking but cost €25 per day if you’re driving. I had the package which included breakfast. Breakfast included the usual egg, bacon, cold cuts, some fruits, tomatoes , mozzarella cheese, fruit juices, yogurt, bread and coffee.
The hotel has air conditioning which is very good the hot days while I was there.
Staff are friendly and courteous.
The hotel is located in a very central location which makes your trip planning very easy. You can walk or take public transportation which is right in front of the hotel.
Overall is a good stay.
Five star rating for a five star hotel. Service is fantastic. Friendly, curteous and fast especially the front desk. Room is spacious and clean and the bed was incredible.
Highly consider staying there if you have business downtown in Milano or just leisurely shopping. Few steps away from Castle and Duomo. Perfect
Good location - short walk from the central station and airport shuttle. Nice breakfast. I didn't like the coffee from the machine, because it was made from milk powder instead of fresh milk. Free, but slow, wifi Internet connection. The room was clean and well maintained. Good service of the hotel staff.
Really nice hotel. Great location for the train station but a bit hidden away. Brilliant comfy bed! The room itself although spacious had marks on the walls and the shower was broken so the water sprayed in every direction. For the price paid would have expected a little more. Breakfast was great. Good selection and very tasty.
5 minute walk to central station and airport shuttle, 5 mins to Corso Como and 25 mins to Duomo. Nice breakfast. Weak Wi-Fi
Comfortable hotel, in central position. Excellent Saturday farmers market in front of the hotel weekly.
Good place to stay, closer to metro and Chinatown, cross street is a big supermarket and cafe, get your daily supply of water or drink, fruits, chip. It open till 10 pm. Hotel breakfast is good, decent hotel and the frontdesk is helpful. With a metro pass, you can reach all the Milan sightseeing places.very convenience location.
It’s a great place with super friendly and helpful staff. The room was good and we had everything we needed
Breakfast was alright but definitely filling enough to keep you going for the morning
I loved that the mini bar was included
We did not feel like it was that far from the city center since it’s best to get a metro card anyway to explore the city and one day tickets are really cheap
Certainly not a 4 star hotel at least not by my book. It isn't bad though - the room is quite big, the bed comfortable, it's not very far from the city center. Breakfast is good also. The way the room looks doesn't qualify it for a 4 star, the furniture and all the finishes look rather cheap. This hotel doesn't have a parking place - you have to pay 16€/ day for parking your car at least 500 meters away ( when I was there it was raining heavily and the 10 minutes walk was delicious) . It is hilarious in this day and age to ask for money for a decent wifi connection !
All is perfect: place, price and people)
Good hotel with good services.
Appropriate for business and family usage.
Stylish and very orange ! Rooms are comfortable and have all the amenities you need. Comfortable beds and decent linen.
A chic hotel about 30 min away from Milan airport. The staff is warm and rooms spacious and very well maintained. The washrooms are large and have a bath tub.
This place has a bar and a lovely restaurant. About 30 min away from city centre of Milan this is a nice place to stay both for business and on a vacation.
The hotel looked nice but the shower head was broken and felt like "a needle was stabbing my back." Internet was slow and took forever to connect.
Decent hotel with good service and rooms. Not as lavish to deserve all 5 stars but good enough to get 4 while being in budget.
A fascinating and beautiful hotel. A little distance from the main areas of Florence but there are buses that stop nearby. If you are fit and able it's a good 10 to 15 minute walk to the main attractions. A good Chinese restaurant out of the exit and round to the left. Hotel restaurant is basic but the food is good.
Decent location, nice building, clean room, working facilities, good on-site restaurant. Wifi was sub par unless you want to pay extra. Location is a good 20m walk from main area of city. As someone from the States I was confused by needing to leave my swipe card key in a holster by the entrance door (after about 5m everything turns off, lights, a/c). Outlets not always in convenient locations. Overall a solid place to stay, but a bit overpriced.
I chose this hotel for my first visit to Firenze, I am very happy with my choice; the staff at the restaurant were very attentive, the juice bar in the morning was great, I got to pick my own fruits and veggies to start my day; booked a superior room and was very pleased with the size of the bathroom and bath tub itself, night lights beaming around my room was amazing touch. Overall a five-star experience, will come back to UNA Firenze without hesitation.
Resort immerso nella natura, dependance spaziose è pulite... silenzio assoluto x rilassarsi
Pleasant staff. Excellent food. Very accommodating for our children. Environment is beautiful, but it would be nice if the trees were shorter on the terrace.
Came to golf with friends while on vacation. While golfing was not as expensive as some North American courses, the quality suffered a bit. Greens were in rough condition and rental club quality was not very good for the cost. Pro shop was very expensive, and food and beverage service was very lacking.
Siamo stati per il weekend posto magnifico! Personale della reception davvero gentilissimo hanno soddisfatto ogni nostra richiesta..camere spaziose e con ogni comfort! Torneremo sicuramente..
Lovely hotel in centrally located village overlooking the surrounding countryside. We were lucky to get the suite (in the new part of the hotel) which is huge! The breakfast buffet has everything you expect with freshly made coffees (we still miss Roberta's cappuccino's in the morning at home!) The pool was a welcome refreshment after (or during) a hot summer day. The local pigeons seemed to think so too and used it to quench their thirst. Feature or nuisance? It's up to you. :) Highly recommended as a base to explore Tuscany. The covered parking has two (Tesla) charging points.
A beautiful hotel, very friendly staff and a superb location
Place is amazing. Food brilliant, staff were very pleasant. Few minor points would make it perfect. For example asked for a couple of things they did not have. Many five star hotels would have sent someone out to locate it. Never offered. Simply said to drive 10 minutes into to town and locate the items myself.
From the moment we entered my breath was taken away from the views of the Tuscan hill side. We were escorted to our lovely Lillianna Suite that had a bubbling bathtub.
The room was enormous and when you opened the windows you see the countryside with lots of fresh air! Hard to believe you are only 7 miles from Florence.
The staff made you feel like royalty taking care of every need. The hotel is 450 years old and has been through a restoration that took 5 years and restored it to the original splendor.
The breakfast with champagne was amazing and included everyday!! We also enjoyed dinner here and across the street at a small family owned resturant (highly suggest you try it) too.
beautiful room, friendly and attentive staff. Found the hotel quiet and peaceful with delightful grounds. The food on the main restaurant was light and far more agreeable than the rich regional menus. excellent hotel.
Great hotel, friendly staff, comfortable rooms, air conditioning throughout. Breakfasts fantastic. Lovely pool, plenty of sun beds, nice grounds, plenty of parking, but not under cover. Dinner prices rather steep, but many great restaurants within easy walking distance. Family friendly. Quite large, so not a small, family-owned hotel.
Fabulous hotel! Wonderful open spaces, lots of light, modern architecture, big rooms. Very happy staff.
Great spa, very simpatic sta
A little far from the main areas. The daily buffet breakfast is excellent and the pool is an added plus.
The hotel is ok but a little tired and in need of some money being spent to tidy things up. Our room was functional and clean.
The public spaces are clean but there is evidence all over the hotel of a lack of repairs and attention to detail.
The pool however is very good. Plenty of sun chairs and a good size for swimming
Dated! Really disappointing after the other good reviews - tatty, soul-less rooms with no comfort, more 90's empty feel apartment with memory foam bed. Avoid unless you like dirty off-white with bright orange thrown in, however the staff are good and so were the bathroom freebies, that is it.
I really liked this hotel because our suite was beautiful. I loved the bed and the bathroom with a tub and shower. Also, it is very spacious unlike most hotels in Italy. I also appreciated how close the hotel was to the train station. The staff is very nice.
My issue was with the internet signal being mediocre, so if you plan on working from your room it might not be possible, and the food was very much average or below. I regretted ordering room service. The breakfast was varied but still mediocre. For a 4 star hotel, I expected more.
Everything was good. Especially the bar and restaurant. Price was reasonable. What I didn't like was that hotel was stingy with toiletries. We had to call each day to request for basic amenities like dental set, bath salts, conditioner. Why not just provide on a daily basis? It should be provided rather than making hotel guest request for it.
Can be better....
Bathroom is not so user friendly for old people, they need to climb into the bath tub that is slippery without a anti slip mat and grab bar. Exactly the same breakfast spread through out my four days of stay. Not enough variety for children and missing the popular pancake. Cold hard boiled eggs? Shouldn't it be HOT breakfast!
Wonderful hotel in a great location in Venice. We stayed five nights on the first floor. Our room was lovely. They offer different pillow options, which is nice. A very nice tea time is offered in the afternoons followed by a little happy hour with sparkling wine and sandwiches, chips and nuts. Breakfast is great; they will bring you any coffee or tea you like, then you help yourself to cereal, fruit, eggs, bacon, sausage, cheese, yogurt and a lovely assortment of breads and pastries. The staff are very pleasant and helpful with directions and whatnot. Speaking English was not a problem at all. A short walk to a main street where there are loads of shops, bars and restaurants. A very short walk to the boats as well. Very convenient and quiet. Would highly recommend.
Absolutely amazing hotel. Our room was massive with a mezzanine level where the giant bed was. Only a few minutes walk from shops, restaurants and bars. Breakfast was a self service affair and when I asked about gluten free products a got given a selection box of goodies including bread, biscuits, crackers and pastries. Staff were wonderful and the afternoon snacks and glass of prosecco were a fabulous little extra that made our stay even better.
Slightly off the beaten track but still easy to reach from the airport on the ferry and moments away from everything you need.
Room was a little small but with a canal side view, you could almost touch it during aqua Alta, it had everything you might want.
A simple but good quality breakfast, afternoon snacks and prosecco and nibbles in the evening are a welcome bonus.
Staff were all incredibly nice and helpful when needed.
Great accommodating service. They offer valet parking of your car for 20 EUR pr night.
The interior of the room was nice and very modernly decorated. A remote control at the bed side to control everything about lightning. I really liked that the doors to the balcony were sound proof. We couldn't hear anything of the noise from the traffic when the doors were closed and the room were pitch black when the blinders were closed. It gave us a good opportunity to get a great night's sleep.
The breakfast were good with a wide selection of things to choose from, but I felt the quality of the items were low.
The hotel is perfectly located next to the railroad station with walking distance to most things you might wanna see. Can't miss this if you're planning on sightseeing in Naples
Stayed here for 10 nights. Situated five minutes from central train station and twenty five minutes walk to the ports for ferry services. Despite being in a very busy area the sound proofing in the room was brilliant. Great night's sleep. Bed comfy but maybe a bit too firm. Room spotless. Had superior room which included free mini bar so well worth the extra. The food included in the breakfast menu was varied and delicious. The restaurant staff were exceptionally helpful and friendly. The reception staff very helpful and accommodating. Would definitely recommend this hotel as a base for commuting around the area. It helped make a good holiday great.
Great hotel, perfectly located across plaza Garibaldi and the train station. Staff was friendly. Free internet included. Rooms were clean and spacious. Breakfast buffet was included and was very complete and generous. Suggest asking to sit in the terrace overlooking the city.
Nice room. Kind reception personnel. Good breakfast. 3 minutes walk from train station.
Hotel was nice, very chic and friendly staff. Bed wasn't comfy and the window wouldn't open all the way. Not worth the price in my opinion.
Clean, tiny, ok breakfast, but be careful internet including whatsapp is extr cost!!!
The location is beautiful, rooms are very nice and clean. The service was nice and the only negative point was the speed of the wifi. Unusable :( Great breakfast and nice persons
Clean and professional atmosphere. Not very suited for vacation but more for business trips. Lots of conventions, seminars meetings etc. crowds. Breakfast was OK. City center ~20mins walking distance
The room was extremely hot and dry even with the ventilation on. We found the breakfast below average.
A large bottle of water will be 1€50 anywhere in town and a small bottle from the hotel mini bar will be 3€50!!
Good insonorisation and very nice hot shower.
The hotel is in avery quiet place.Sometimes you that nobody lives out there. You need at least half an hour to get to the centre of Bologna.
Clean and beautiful rooms, great selection of food for breakfast, a bit distant from the city.
Pleasant and clean hotel. Friendly and cordial staff.
I wanted to give this place five stars. The restaurant is amazing, food and staff are great. The balcony is freaking incredible. Show up during the off season and get ready to be the only people at this hotel. And the spa. God that spa was amazing. Completely worth the stay. The room was pretty small, and newly decorated. It was a bit cheaper looking than the pics let on. You have to put your key in the wall to turn on everything in the room. When my bf would go get something I’d just sit in the dark and wait for him. Hah. Either way we were the only ones here. Private spa, restaurant, and balcony lounge. Well worth the money. Also they make you pay extra for the spa FYI
Really friendly and helpful staff. Clean, modern rooms and hot buffet breakfast with fresh juice!
However there are some drawbacks. Even though the main picture shows a jacuzzi and pool that is not include. That is an extra 60 euros. We really thought the jacuzzi or pool was included... when we arrived at night the restaurant was open but the said they were out of food because of a big group... the restaurant was 2/3 empty. They did offer us some toast though. They also said we could order pizza for delivery. We wanted a meal though and there is nothing close by. Oh and the restaurant is closed for lunch and dinner on Sundays (which happened to be our second day there).
The location is about a 35 minute walk to the island.
It is a hip, young and modern hotel with a cool rooftop and none of the cons are deal breakers but we probably wouldn't recommend this hotel for tourists.
Smart hôtel. Wonderful spa in an ancien cave. Good kitchen. Very Nice attention. Quiet and modern roms.
It is rare that I write a bad review, preferring to encourage people to go to the wonderful places that I find instead of picking on the average places. Unfortunately, our stay at the UNA Hotel Regina was so awful that I had to write something.
My husband and I were planning to spend 3 nights, but the conditions were so bad that we left after 1 night. If we had arrived earlier in the evening, we wouldn't have spent even one night!
When we checked in, we were surprised that the grounds were a mess with leaves/debris everywhere and bird poop and green mold growing on all of the walkways and buildings . It was as if they had fired their grounds keepers and simply decided to neglect everything.
We were told at reception that the shuttle that was supposed to be available to take guests into town wasn't available so our only choice for dinner would be to eat in their restaurant. We were the only guests in the large restaurant and the waiter still couldn't remember our order. The food was mediocre at best.
We had to change rooms when the doorknob fell off in my husbands hand when he tried to shut the door...thus preventing us from being able to shut or lock the door. The second room (which they told us was the best one they had) was dark and dirty. The bathroom shower had lots of black mold growing in it and the bathroom floor had piles of dirt in the corners.
In addition to the queen bed, there was a twin bed in the room. We saw both a pincher bug and tiny black ant like bugs crawling on the twin bed. Luckily the queen bed appeared to be clean, but by this time I didn't trust anything.
In addition to it being filthy (or perhaps because of it) the place was deserted. I think there were only one or two other occupied rooms in the large complex. Overall, we felt that the UNA Hotel Regina should not be opened in the off season but instead spend the time cleaning and repairing the facilities.
I would not recommend this hotel to anyone at this time.
Big Hotel. The rooms were a bit small but cozy with a cool "old" signature. Great friendly service. Breakfast was great and delicious. The pool was nice and the water was clean. Its not so far from Bari and near a coastal town called Torre a Marre.
Everything was nice ja good
Lovely hotel. Very clean and modern. The staff really do make you feel special. I have stayed here many times over the years, and Vincenzo and the team are fantastic.
The rooms are very nice. The receptionist was very nice as well. The restaurant team was not up to par. We don't speak Italian, and the staff spoke little to no English. We ended up leaving the restaurant after waiting for our food for almost two hours. The manager was nice enough and sent us complimentary room service, but I personally prefer my dinner around 19:00 rather than 22:30. Very disappointing experience overall.
Great Place to Stay. Was there for only Night only. But had a Great Service experience. Good Room Facilities.
No free WiFi. Very small room and bathroom.
Right off the highway (less than 1 minute drive), everything is like brand new, cheap prices for an amazing room, courteous service, clean and spacious room, offers a wide range of amenities if needed.
No free internet connection
Boring surroundings. Good hotel. But the restaurant is the reason I stay here often
Very clean and well maintained. Only 4 stars because it is a bit far away from town with limited access to public transports.
Fantastic place, awesome personnel. Love the conference room.
From outside not so good, but inside OK. Upgrade to superior room because of first visit, incl. better Wi-Fi (but only for one device at one time).
Rooms are old, wet stains on the wall, carpet ugly.
TV programms in all languages.
Breakfast was very good, fresh coffee and cappuccino, selection of cereals and spread.
Even for allergics!
Checkout took 20min.
Nice hotel. Ask for the bigger room. Nice basic breakfast.
Rather smelly rooms. Cereal choice limited just to cornflakes and very poor coffee. A long way from the town centre.
Friendly staff and great breakfast. Rooms are decaying and very old though. It's also very close to a water treatment plant and it can smell badly often.
very reasonable hotel. you can enjoy simple & nice breakfast.
Regular hotel services. Free but slow and limited wifi (only surf, no streaming, no youtube, no vpn...). No restaurant, only cafe bar, and expensive. No centric places near.