We stayed here two days and we really enjoyed our visit. It is a small and comfortable boutique hotel that has well trained and customer focused staff. Rooms are very comfortable, clean and smartly decorated. Breakfast is great value and is not included. Room rates are reasonable for central Milano. To recommend
This was the worst hotel of our trip to Italy. The staff was nice, but the hotel was in very poor condition. Our room had stained carpet, stained ceilings, chipped and damaged furniture, etc. I'm attaching photos. I would never stay here again. The management didn't have much to say. I would say that it was just our room, but the hallway carpet was damaged too and the lobby was in bad condition too. Not sure how to explain 4 and 5 star ratings others give.
My favorite hotel in Milano! Terrific location. The rooms are so cute and cozy. The breakfast is delicious and the staff is amazing! I feel absolute peace and joy every time I visit.
The hotel was perfect for our short break in Milano, the staff made us feel so welcome upon our arrival and during our stay. The hotel was clean and modern and the room was spacious. Perfect location being a few steps from main city attractions. Great breakfast. Would definitely return and recommend to all!
This is a great hotel in a great location. Very close to main attractions.
The hotel staff was truly exceptional during our stay. They were attentive and accommodating of our delayed arrival and helpful in every way. The room was very nice, clean, spacious and bright. I can highly recommend this hotel.
The hotel upgraded my room to a juror suite which very nice. The suite has pretty of room and was divided into two area separated by a reversible tv. The bedding was soft and clean which is very comfortable to sleep in. The only thing was the pillows were a bit too soft for me. Bathroom was clean and spacious with the usual amenities. The hotel does have underground parking but cost €25 per day if you’re driving. I had the package which included breakfast. Breakfast included the usual egg, bacon, cold cuts, some fruits, tomatoes , mozzarella cheese, fruit juices, yogurt, bread and coffee.
The hotel has air conditioning which is very good the hot days while I was there.
Staff are friendly and courteous.
The hotel is located in a very central location which makes your trip planning very easy. You can walk or take public transportation which is right in front of the hotel.
Overall is a good stay.
Good location - short walk from the central station and airport shuttle. Nice breakfast. I didn't like the coffee from the machine, because it was made from milk powder instead of fresh milk. Free, but slow, wifi Internet connection. The room was clean and well maintained. Good service of the hotel staff.
Really nice hotel. Great location for the train station but a bit hidden away. Brilliant comfy bed! The room itself although spacious had marks on the walls and the shower was broken so the water sprayed in every direction. For the price paid would have expected a little more. Breakfast was great. Good selection and very tasty.
Great modern hotel walking distance to Central train station. Clean and comfortable rooms.
Comfortable hotel, in central position. Excellent Saturday farmers market in front of the hotel weekly.
Good place to stay, closer to metro and Chinatown, cross street is a big supermarket and cafe, get your daily supply of water or drink, fruits, chip. It open till 10 pm. Hotel breakfast is good, decent hotel and the frontdesk is helpful. With a metro pass, you can reach all the Milan sightseeing places.very convenience location.
Ok but not more than that. Old hotel, outdated interiors. Puny breakfast.
Certainly not a 4 star hotel at least not by my book. It isn't bad though - the room is quite big, the bed comfortable, it's not very far from the city center. Breakfast is good also. The way the room looks doesn't qualify it for a 4 star, the furniture and all the finishes look rather cheap. This hotel doesn't have a parking place - you have to pay 16€/ day for parking your car at least 500 meters away ( when I was there it was raining heavily and the 10 minutes walk was delicious) . It is hilarious in this day and age to ask for money for a decent wifi connection !
Good central location and very convenient rooms and hospitable service. Good meal options in the restaurant and many other options just outside the hotel.
All is perfect: place, price and people)
Good hotel with good services.
Appropriate for business and family usage.
A chic hotel about 30 min away from Milan airport. The staff is warm and rooms spacious and very well maintained. The washrooms are large and have a bath tub.
This place has a bar and a lovely restaurant. About 30 min away from city centre of Milan this is a nice place to stay both for business and on a vacation.
Reasonable in price and located near maplensa airport. Amenities and service is satisfactory.
The hotel looked nice but the shower head was broken and felt like "a needle was stabbing my back." Internet was slow and took forever to connect.
A fascinating and beautiful hotel. A little distance from the main areas of Florence but there are buses that stop nearby. If you are fit and able it's a good 10 to 15 minute walk to the main attractions. A good Chinese restaurant out of the exit and round to the left. Hotel restaurant is basic but the food is good.
Decent location, nice building, clean room, working facilities, good on-site restaurant. Wifi was sub par unless you want to pay extra. Location is a good 20m walk from main area of city. As someone from the States I was confused by needing to leave my swipe card key in a holster by the entrance door (after about 5m everything turns off, lights, a/c). Outlets not always in convenient locations. Overall a solid place to stay, but a bit overpriced.
I chose this hotel for my first visit to Firenze, I am very happy with my choice; the staff at the restaurant were very attentive, the juice bar in the morning was great, I got to pick my own fruits and veggies to start my day; booked a superior room and was very pleased with the size of the bathroom and bath tub itself, night lights beaming around my room was amazing touch. Overall a five-star experience, will come back to UNA Firenze without hesitation.
Pleasant staff. Excellent food. Very accommodating for our children. Environment is beautiful, but it would be nice if the trees were shorter on the terrace.
Came to golf with friends while on vacation. While golfing was not as expensive as some North American courses, the quality suffered a bit. Greens were in rough condition and rental club quality was not very good for the cost. Pro shop was very expensive, and food and beverage service was very lacking.
We had a very nice stay. The rooms were clean and comfortable. Peaceful place.
This place is so beautiful people were very friendly all through the little town and at the hotel pool was not heated but that was ok it was so hot you did not want the pool to be warm. Drinks wine and good all so good
Lovely hotel in centrally located village overlooking the surrounding countryside. We were lucky to get the suite (in the new part of the hotel) which is huge! The breakfast buffet has everything you expect with freshly made coffees (we still miss Roberta's cappuccino's in the morning at home!) The pool was a welcome refreshment after (or during) a hot summer day. The local pigeons seemed to think so too and used it to quench their thirst. Feature or nuisance? It's up to you. :) Highly recommended as a base to explore Tuscany. The covered parking has two (Tesla) charging points.
A beautiful hotel, very friendly staff and a superb location
Wonderful Mansion in the heart of Mugello countryside, where relax and well being are granted. The Staff is literally superb, 100% voted to guests' satisfaction, as it should be in all the places. The main Restaurant offers an interesting Local choice, really very good! Well be surely back!
A bit pricey for the offer. The rooms are good, infrastructure is good, but I did not see all the luxury
Place is amazing. Food brilliant, staff were very pleasant. Few minor points would make it perfect. For example asked for a couple of things they did not have. Many five star hotels would have sent someone out to locate it. Never offered. Simply said to drive 10 minutes into to town and locate the items myself.
Great hotel, friendly staff, comfortable rooms, air conditioning throughout. Breakfasts fantastic. Lovely pool, plenty of sun beds, nice grounds, plenty of parking, but not under cover. Dinner prices rather steep, but many great restaurants within easy walking distance. Family friendly. Quite large, so not a small, family-owned hotel.
Highly priced given the kind of amenities. Rooms are spacious and facilities as well. However the quality of material in rooms are not so good so I don’t believe they will last for long. The location is superb for sure.
Fabulous hotel! Wonderful open spaces, lots of light, modern architecture, big rooms. Very happy staff.
Hotel is located next to the Highway exit is and 2km distant from the beach. Rooms are ok, clean, double bed and Single bed. Bathroom was clean too. The pool is nice. The staff was always very attentive. Breakfast offerta a vast choice. If for you its not important to have a hotel directly attached to the beach this is a good low key option. They rent bikes too but the price is too high.
A little far from the main areas. The daily buffet breakfast is excellent and the pool is an added plus.
The hotel is ok but a little tired and in need of some money being spent to tidy things up. Our room was functional and clean.
The public spaces are clean but there is evidence all over the hotel of a lack of repairs and attention to detail.
The pool however is very good. Plenty of sun chairs and a good size for swimming
I really liked this hotel because our suite was beautiful. I loved the bed and the bathroom with a tub and shower. Also, it is very spacious unlike most hotels in Italy. I also appreciated how close the hotel was to the train station. The staff is very nice.
My issue was with the internet signal being mediocre, so if you plan on working from your room it might not be possible, and the food was very much average or below. I regretted ordering room service. The breakfast was varied but still mediocre. For a 4 star hotel, I expected more.
Everything was good. Especially the bar and restaurant. Price was reasonable. What I didn't like was that hotel was stingy with toiletries. We had to call each day to request for basic amenities like dental set, bath salts, conditioner. Why not just provide on a daily basis? It should be provided rather than making hotel guest request for it.
We have stayed at this specific property in the past, stayed twice during our recent travels in Roma and will be back again next time we find ourselves in Roma. Our return stay was made especially pleasant by AnnaLisa who was working at the front desk on both recent stays. She is just plain, wonderful. She made this trip with our friends very special.
Wonderful hotel in a great location in Venice. We stayed five nights on the first floor. Our room was lovely. They offer different pillow options, which is nice. A very nice tea time is offered in the afternoons followed by a little happy hour with sparkling wine and sandwiches, chips and nuts. Breakfast is great; they will bring you any coffee or tea you like, then you help yourself to cereal, fruit, eggs, bacon, sausage, cheese, yogurt and a lovely assortment of breads and pastries. The staff are very pleasant and helpful with directions and whatnot. Speaking English was not a problem at all. A short walk to a main street where there are loads of shops, bars and restaurants. A very short walk to the boats as well. Very convenient and quiet. Would highly recommend.
Absolutely amazing hotel. Our room was massive with a mezzanine level where the giant bed was. Only a few minutes walk from shops, restaurants and bars. Breakfast was a self service affair and when I asked about gluten free products a got given a selection box of goodies including bread, biscuits, crackers and pastries. Staff were wonderful and the afternoon snacks and glass of prosecco were a fabulous little extra that made our stay even better.
Lovely hotel. Great value for money. Perfect location
Great accommodating service. They offer valet parking of your car for 20 EUR pr night.
The interior of the room was nice and very modernly decorated. A remote control at the bed side to control everything about lightning. I really liked that the doors to the balcony were sound proof. We couldn't hear anything of the noise from the traffic when the doors were closed and the room were pitch black when the blinders were closed. It gave us a good opportunity to get a great night's sleep.
The breakfast were good with a wide selection of things to choose from, but I felt the quality of the items were low.
The hotel is perfectly located next to the railroad station with walking distance to most things you might wanna see. Can't miss this if you're planning on sightseeing in Naples
Stayed here for 10 nights. Situated five minutes from central train station and twenty five minutes walk to the ports for ferry services. Despite being in a very busy area the sound proofing in the room was brilliant. Great night's sleep. Bed comfy but maybe a bit too firm. Room spotless. Had superior room which included free mini bar so well worth the extra. The food included in the breakfast menu was varied and delicious. The restaurant staff were exceptionally helpful and friendly. The reception staff very helpful and accommodating. Would definitely recommend this hotel as a base for commuting around the area. It helped make a good holiday great.
Great hotel, perfectly located across plaza Garibaldi and the train station. Staff was friendly. Free internet included. Rooms were clean and spacious. Breakfast buffet was included and was very complete and generous. Suggest asking to sit in the terrace overlooking the city.
Nice room. Kind reception personnel. Good breakfast. 3 minutes walk from train station.
Hotel was nice, very chic and friendly staff. Bed wasn't comfy and the window wouldn't open all the way. Not worth the price in my opinion.
Clean, tiny, ok breakfast, but be careful internet including whatsapp is extr cost!!!
The location is beautiful, rooms are very nice and clean. The service was nice and the only negative point was the speed of the wifi. Unusable :( Great breakfast and nice persons
Clean and professional atmosphere. Not very suited for vacation but more for business trips. Lots of conventions, seminars meetings etc. crowds. Breakfast was OK. City center ~20mins walking distance
The room was extremely hot and dry even with the ventilation on. We found the breakfast below average.
A large bottle of water will be 1€50 anywhere in town and a small bottle from the hotel mini bar will be 3€50!!
Good insonorisation and very nice hot shower.
The hotel is in avery quiet place.Sometimes you that nobody lives out there. You need at least half an hour to get to the centre of Bologna.
Excellent if you don't want to use WiFi or eat breakfast
Nice Clean Elegant Hotel ! A place where you definitely like to come back again!
Very good breakfast selection. Nice details around the hotel. Amazing views from the top floor bar. Staff was helpful and friendly :) Would be happy to stay here another time also.
The hotel is conveniently located 2 min from the Plaza. They upgraded us to their loft suite which is so cute! The terrace restaurant is so amazing! We paid a little for the upgraded breakfast experience on their rooftop terrace... Worth every penny! Gorgeous central view of Mount Etna. We came back for drinks at the sunset! Such an amazing experience! Catania, we will miss you!
Great Hotel. Staff in all areas very pleasant. Would definitely stay here again
I wanted to give this place five stars. The restaurant is amazing, food and staff are great. The balcony is freaking incredible. Show up during the off season and get ready to be the only people at this hotel. And the spa. God that spa was amazing. Completely worth the stay. The room was pretty small, and newly decorated. It was a bit cheaper looking than the pics let on. You have to put your key in the wall to turn on everything in the room. When my bf would go get something I’d just sit in the dark and wait for him. Hah. Either way we were the only ones here. Private spa, restaurant, and balcony lounge. Well worth the money. Also they make you pay extra for the spa FYI
Really friendly and helpful staff. Clean, modern rooms and hot buffet breakfast with fresh juice!
However there are some drawbacks. Even though the main picture shows a jacuzzi and pool that is not include. That is an extra 60 euros. We really thought the jacuzzi or pool was included... when we arrived at night the restaurant was open but the said they were out of food because of a big group... the restaurant was 2/3 empty. They did offer us some toast though. They also said we could order pizza for delivery. We wanted a meal though and there is nothing close by. Oh and the restaurant is closed for lunch and dinner on Sundays (which happened to be our second day there).
The location is about a 35 minute walk to the island.
It is a hip, young and modern hotel with a cool rooftop and none of the cons are deal breakers but we probably wouldn't recommend this hotel for tourists.
Smart hôtel. Wonderful spa in an ancien cave. Good kitchen. Very Nice attention. Quiet and modern roms.
It is rare that I write a bad review, preferring to encourage people to go to the wonderful places that I find instead of picking on the average places. Unfortunately, our stay at the UNA Hotel Regina was so awful that I had to write something.
My husband and I were planning to spend 3 nights, but the conditions were so bad that we left after 1 night. If we had arrived earlier in the evening, we wouldn't have spent even one night!
When we checked in, we were surprised that the grounds were a mess with leaves/debris everywhere and bird poop and green mold growing on all of the walkways and buildings . It was as if they had fired their grounds keepers and simply decided to neglect everything.
We were told at reception that the shuttle that was supposed to be available to take guests into town wasn't available so our only choice for dinner would be to eat in their restaurant. We were the only guests in the large restaurant and the waiter still couldn't remember our order. The food was mediocre at best.
We had to change rooms when the doorknob fell off in my husbands hand when he tried to shut the door...thus preventing us from being able to shut or lock the door. The second room (which they told us was the best one they had) was dark and dirty. The bathroom shower had lots of black mold growing in it and the bathroom floor had piles of dirt in the corners.
In addition to the queen bed, there was a twin bed in the room. We saw both a pincher bug and tiny black ant like bugs crawling on the twin bed. Luckily the queen bed appeared to be clean, but by this time I didn't trust anything.
In addition to it being filthy (or perhaps because of it) the place was deserted. I think there were only one or two other occupied rooms in the large complex. Overall, we felt that the UNA Hotel Regina should not be opened in the off season but instead spend the time cleaning and repairing the facilities.
I would not recommend this hotel to anyone at this time.
La struttura è stupenda. Ambiente molto tranquillo e rilassante immerso nel verde. La SPA andrebbe un po' più curata nei dettagli.
Big Hotel. The rooms were a bit small but cozy with a cool "old" signature. Great friendly service. Breakfast was great and delicious. The pool was nice and the water was clean. Its not so far from Bari and near a coastal town called Torre a Marre.
Lovely hotel. Very clean and modern. The staff really do make you feel special. I have stayed here many times over the years, and Vincenzo and the team are fantastic.
Awesome! Very modern and more of boutique hotel next to Modena, Italy. Definitely upscale, compared to "conventional" luxurious hotels in Italy.
The rooms are very nice. The receptionist was very nice as well. The restaurant team was not up to par. We don't speak Italian, and the staff spoke little to no English. We ended up leaving the restaurant after waiting for our food for almost two hours. The manager was nice enough and sent us complimentary room service, but I personally prefer my dinner around 19:00 rather than 22:30. Very disappointing experience overall.
No free WiFi. Very small room and bathroom.
Right off the highway (less than 1 minute drive), everything is like brand new, cheap prices for an amazing room, courteous service, clean and spacious room, offers a wide range of amenities if needed.
No free internet connection
Great location just next to the highway exit Cesena Nord. Just 20 minutes far from the seaside and Mirabilandia park. Rooms are wide and all amenities are as expected. Breakfast is good and with different possibilities.
Ok for business travel. Near to highway but too far from downtiwn.
Boring surroundings. Good hotel. But the restaurant is the reason I stay here often
From outside not so good, but inside OK. Upgrade to superior room because of first visit, incl. better Wi-Fi (but only for one device at one time).
Rooms are old, wet stains on the wall, carpet ugly.
TV programms in all languages.
Breakfast was very good, fresh coffee and cappuccino, selection of cereals and spread.
Even for allergics!
Checkout took 20min.
Nice hotel. Ask for the bigger room. Nice basic breakfast.
Rather smelly rooms. Cereal choice limited just to cornflakes and very poor coffee. A long way from the town centre.
Friendly staff and great breakfast. Rooms are decaying and very old though. It's also very close to a water treatment plant and it can smell badly often.
very reasonable hotel. you can enjoy simple & nice breakfast.
Nice hotel, On the Main highway. Fare rates. Near by 1 shopping.
Very friendly staff, helped in booking taxi and ordering food.
But away from town center and railway station. Only 1 restaurants nearby and No restaurants in hotel.