Stayed there during February. The location is perfect! Right in the heart of the plaza, close to shopping and main tourist attractions. Hotel staff was super friendly, helpful with every question and request. They even got small sandwich snacks for free. Great experience!
the only good thing about this hotel is the location
My husband and I have just arrived home after 5 weeks in the UK, starting
our holiday with 3 wonderful days in Milan. We were both so impressed
with this lovely city and greatly appreciated the warm welcome we received
from all the staff at this Hotel. Nothing was too much trouble, from
advising on restaurants, cafes and the like. The three female staff were particularly delightful - such a refreshing change to so many robotic hotel staff we have come across in our travels. The hotel is well situated, close to the centre of the city, well appointed and clean. We would certainly
recommend Una Maison to anyone and look forward to returning in the near future.
Nice location. Very clean. Great breakfast. Rooms are slightly dated in style. Overall great experience and service.
Centrally located, clean and modern interior, very friendly and helpful staff. Enjoyed our stay and would stay here again.
UNA hotel Cusani is my favourite hotel in Milan, the location is super central, the rooms are spacious and impeccably clean, breakfast is lovely. Would definitely recommend!
The best hotel experience I've ever had in Europe. Felt like an American 4-star hotel. Helpful staff. Gorgeous room. Awesome bathroom with a great shower. Bed was good.
Only one complaint: The ridiculously bright blue light coming from the thermostat is extremely annoying. The whole room blacks out very well because of the great curtains, but that crazy-bright blue light ruins it. I had to use an eye patch to sleep.
I enjoyed staying in the hotel. It was very comfortable. Getting around was very convenient; it's close to the train station, main metro station and plenty of taxis in the area. You could also walk to many nearby attractions. Plenty of great restaurants and cafes in this area. The breakfast was not bad with a limited variety and an "OK" quality. The staff were welcoming and provided a lot of support.
Nice hotel, friendly staff. Rooms are spacious and clean. Be sure to order a pillow from the pilloe bar at the front desk as the ones that come with the room arent the most comfortable.
The hotel entrance and public spaces are pleasant with quick service at reception and bar. Rooms ate a good size, clean but feel dated but are well maintained, Room service menu is poor ( though they will serve off restaurant menu when open but no menu is provided) Service was quick nut a tray charge of €10 was very expensive.
NICE HOTEL. QUIET PLACE. INDOOR PARKING PLACE. NICE DECORATION.
A bit far away from the city center. The single room is quite small as well as the bathroom. A bit expensive for the value. The early bird breakfast is nice to have but very simple.
Been at the hotel twice on a business trip. Good hotel. Just 10 minutes away from the center using the metro. Good restaurants in the area
Very pleased with my stay. People at receptions were great, large and clean rooms, good breakfast. It loses points for the free wi-fi service that could be improved.
Good service, clean and quiet rooms, ok breakfast.
The building is nice but was renovated 14 years ago. Needs some work when you look at the place closely.
The bathrooms and funky in style with tubs and showers.
We paid about $275/night Canadian but I don't think it was worth that.
Breakfasts are the same daily which is kind of boring.
They can improve in their breakfasts.
Staff are pleasant.
It's about 20-25 minutes from the core downtown Florence but with the crazy hot temperatures, it takes a toll on you.
Bus 6A and 6B are very handy.
The hotel is an acceptable place to stay, but lets itself down by focusing on style over function, the style being somewhere between a bordello and a nightclub, of which it is neither. If they had focussed their efforts on less noisy door locks and more practical room layout, this place would score higher. Breakfast is good (but not inspired), the staff are good and it is in a quiet location, 15 mins enjoyable walk from centre.
Nicely located on walking distance to the center, rooms look good, breakfast is nice, friendly staff. We had issues with the water which was solved quickly.
Came to golf with friends while on vacation. While golfing was not as expensive as some North American courses, the quality suffered a bit. Greens were in rough condition and rental club quality was not very good for the cost. Pro shop was very expensive, and food and beverage service was very lacking.
Pleasant staff. Excellent food. Very accommodating for our children. Environment is beautiful, but it would be nice if the trees were shorter on the terrace.
We had a very nice stay. The rooms were clean and comfortable. Peaceful place.
Lovely hotel in centrally located village overlooking the surrounding countryside. We were lucky to get the suite (in the new part of the hotel) which is huge! The breakfast buffet has everything you expect with freshly made coffees (we still miss Roberta's cappuccino's in the morning at home!) The pool was a welcome refreshment after (or during) a hot summer day. The local pigeons seemed to think so too and used it to quench their thirst. Feature or nuisance? It's up to you. :) Highly recommended as a base to explore Tuscany. The covered parking has two (Tesla) charging points.
A beautiful hotel, very friendly staff and a superb location
Simply the best stay!!! 5stars!!!
Pleasant and very nice hotel
The staff and service are rare to find
Far more than you can expect
Thank you very much!!!
Place is amazing. Food brilliant, staff were very pleasant. Few minor points would make it perfect. For example asked for a couple of things they did not have. Many five star hotels would have sent someone out to locate it. Never offered. Simply said to drive 10 minutes into to town and locate the items myself.
From the moment we entered my breath was taken away from the views of the Tuscan hill side. We were escorted to our lovely Lillianna Suite that had a bubbling bathtub.
The room was enormous and when you opened the windows you see the countryside with lots of fresh air! Hard to believe you are only 7 miles from Florence.
The staff made you feel like royalty taking care of every need. The hotel is 450 years old and has been through a restoration that took 5 years and restored it to the original splendor.
The breakfast with champagne was amazing and included everyday!! We also enjoyed dinner here and across the street at a small family owned resturant (highly suggest you try it) too.
beautiful room, friendly and attentive staff. Found the hotel quiet and peaceful with delightful grounds. The food on the main restaurant was light and far more agreeable than the rich regional menus. excellent hotel.
The Wi-Fi is week ! But in other hand, is really central and can have a bike for free , what is really handfull in this area because it's a extremely flat city! The roof top bar is amazing and have a beautiful sunset.
It was one of the best hotel experience in Carrara area.
Absolutely recommendable place, very friendly staff, great pool, fabulous roof-top bar and restaurant, perfect position close to a lot of bagnos.
The hotel is ok but a little tired and in need of some money being spent to tidy things up. Our room was functional and clean.
The public spaces are clean but there is evidence all over the hotel of a lack of repairs and attention to detail.
The pool however is very good. Plenty of sun chairs and a good size for swimming
Dated! Really disappointing after the other good reviews - tatty, soul-less rooms with no comfort, more 90's empty feel apartment with memory foam bed. Avoid unless you like dirty off-white with bright orange thrown in, however the staff are good and so were the bathroom freebies, that is it.
Hotel is ok. Mostly clean. Dated. Rooms are fine. Beds are mushy.
We are enjoying our stay at UNA. Firstly, the staff are very welcoming and accommodating to those English speakers with zero Italian. Next the buffet breakfast was amazing. The service is friendly and brilliant. The food was all the continental and cooked breakfast foods you might expect, but all in Italian style.
A very beautiful upscale hotel located near Termini Station(public transportation and small indoor shopping mall) , beautiful historic churches, a shopping gallery, a wide variety of restaurants and street vendors. The rooms are clean and fairly large and the beds comfortable, the bathrooms were spacious and the deep bathtub was great for a hot bath also with overhead and hand held shower spouts. Plenty of closet space with a couple of drawers and a safe and mini refrigerator. The front desk staff were very friendly, helpful and accommodating , as were the concierge and housekeepers. The free breakfast every morning was amazing with a wide variety of foods to choose from and the staff there also all very friendly and attentive. The Wifi was free and computers are also available for use. . My stay was for 6 nights, it was quiet and I felt very comfortable there. I highly recommend this hotel to anyone who wants a comfortable,, atmospheric, elegant place to stay while traveling in Rome.
Rooms were big sized (we had a 3 person room). Beds were firm and toilets were clean and new. Location was fantastic...it was next to Termini station and getting around was easy. It was easy to find food....especially after a long day out trudging the Vatican and walking about the city. Highly recommended.
One bridge from the action, this fantastic little gem is perfect for our little family. Hot breakfast, snacks and refreshments after a hot day, beautifully appointed rooms. The only oddity are the showers, with glass too small and narrow to stand comfortably under the water. You have to hold the handle and spray yourself. Maybe I'm just not European? Anyways, we are very pleased. The staff are very friendly and efficient. We took quick showers and left our rooms for 30 minutes, and returned to our beds already turned down, bathroom was cleaned, and curtains drawn for evening. Definite recommendation for family or a little romantic jaunt.
Enjoyed my stay at UNA Hotel Venezia. Room and bathroom were spacious (for Europe) and clean. About a fifteen minute walk from the most popular sights (St. Mark's, Rialto). Service was friendly. I especially enjoyed the breakfast buffet.
This is a typical Venician hotel with small rooms in a maze layout old house located in a quieter area. It is quite pricy but does include breakfast. The staff is very friendly, helpful and speaks English really well. The rooms are nicely decorated and made to look old, but upon closer inspection also show signs of wear and tear. In any case it makes you feel like you are staying in one of the most romantic cities in the world and makes a nice base for your city explore. Which is why you are here in the first place...
Great location, ideal place for train and metro. Modern hotel in a dated building. Comfortable and stylish. Friendly staff, happy to help, good local knowledge.
Only down side is that the road outside got quite busy early morning, the car horns are almost continuous.
This rooftop terrace was an oasis from the chaos down below in the piazza. This is definitely the safest bar and restaurant in like a 10 block radius. Staying at the hotel across the piazza, a far cheaper location(nowhere near as nice as UNA), we were happy to find UNA for a late night cocktail, with a wide view of the city. Enjoyed the drinks and the vibe!
nice clean hotel. rooftop terrace fantastic for breakfast. friendly helpful staff. only downside area around hotel bit run down. but a perfect location for seeing the sites.
I was there on Feb 2017. This hotel is in front of bologna train station. The room is beautiful and big. Friendly staff. Amazing...
Great hotel for a short stay in Bologna. Very close to the train station, but still a walking distance from the main attractions. The staff was helpful, with some minor mistakes that were quickly fixed by just mentioning at the front desk. The bathroom was splendid with an extensive hospitality set, but a bit untidy, tub was either broken or we didn't know how to use it as the plug kept leaking water out. The room was very large, and the view from the 7th floor is just beautiful. Breakfast was very ordinary with nothing special or worth mentioning, but the terrace is a very comfortable place to spend some time and relax with a drink or a glass of wine in the evening.
Very modern and excellent location. No noise from the main road. Nice small garden to sit in. I used it as a transit base to hop onto a train the next day from the airport which have me the chance to explore the shops and sites by foot. Staff were excellent.
Lovely and comfortable room with modern amenities. Reception staff very welcoming. Restaurant at night wasnt quite up to my expectations for what the hotel is but breakfast was lovely with a huge range of choices.
Perfect breakfeast if You are fed up with Italian sugar and sweets. Big and bright rooms, service will gladly deliver any items You may require for a well deserved rest. Orchestra of cicadas won't let You sleep first evening, but You can get used to them fast.
Sparkling clean, very friendly staff and amazing food!
Great hotel. Stayed a couple of night and everything was fine. Large room, comfortable bed. Bathroom could use a bit more renovation. But everything was clean otherwise.
Free breakfast is great with many options. Staff is friendly and helpful.
Roof top is great with a nice view.
Only bad point is WiFi connection which is very limited (can't do anything except Web browsing) and very slow. Don't count on it for working.
We stayed here on that last night of our vacation and it was beautiful. The staff was super friendly and helpful. The rooms were gorgeous and spacious, breakfast was amazing and the views from the rooftop restaurant were great!
Friendly staff but constrained by rules / lack of training. Breakfast service on roof far too slow and surcharge a disgrace. Very comfortable beds and generally spacious. Could do much better for a “grand” hotel.
Had a really nice stay here. The rooms are clean and modern and facilities are really convenient. There's a nice rooftop area where you can chill at the end of a busy day with a drink. The highlight was the Akedemia restaurant where the dishes were sublime and the service was fantastic.
Best staff, composed of young dynamic people. We loved the dinner at the restaurant great kitchen. The impro. Cocktails were great. Amazing breakfast setting the bar really high! Thanks.
Nice hotel, but not so good location. Nice top roof view.
Big Hotel. The rooms were a bit small but cozy with a cool "old" signature. Great friendly service. Breakfast was great and delicious. The pool was nice and the water was clean. Its not so far from Bari and near a coastal town called Torre a Marre.
The rooms are quite comfortable and clean. The hotel has swimming pools and other activities. The location is not on the beach but you can get to the sea with a few minutes by car. Same for the city center.
Super Service like 5 stars
Just an ok location for charging your Tesla.
Restaurant is decent and service too, but too isolated.
Nice place to relax and enjoy the atmosphere, there is a swimming pool, the golf course, bar restaurant, even ev charging station. The only down side is that the location and organization is a bit confusing during big events with many people.
The rooms are very nice. The receptionist was very nice as well. The restaurant team was not up to par. We don't speak Italian, and the staff spoke little to no English. We ended up leaving the restaurant after waiting for our food for almost two hours. The manager was nice enough and sent us complimentary room service, but I personally prefer my dinner around 19:00 rather than 22:30. Very disappointing experience overall.
Great Place to Stay. Was there for only Night only. But had a Great Service experience. Good Room Facilities.
I'm here three days on biznis and it is perfect, didn't find anything wrong. Even when my wall key-card reader stopped working they fixed it in 5 minutes. Food is excellent rooms are very clean. I enjoy my stay.
Right off the highway (less than 1 minute drive), everything is like brand new, cheap prices for an amazing room, courteous service, clean and spacious room, offers a wide range of amenities if needed.
Comfortable rooms, restaurant is very good
The hotel is very confortable and nice. The breakfast was vary and rich. The position is the best possible
Tv screen was very dark, remote had a range of 7 in. Beds were tiny, mattresses were thin, and blankets were a thin sheet of cloth which felt like sandpaper. Mosquitos were everywhere, and they left the doors open in the dining room which made it very hot and humid. However the food was nice. So if u stay for one or 2 days it can be a decentish hotel. Because they will bring extra blankets if u ask them enough.
Good place for couple day stay for business
The rooms are budget but clean and soft enough
Personnel speak good English and is very pleasant
Very good budget hotel with clean rooms and good food
From outside not so good, but inside OK. Upgrade to superior room because of first visit, incl. better Wi-Fi (but only for one device at one time).
Rooms are old, wet stains on the wall, carpet ugly.
TV programms in all languages.
Breakfast was very good, fresh coffee and cappuccino, selection of cereals and spread.
Even for allergics!
Checkout took 20min.
Nice hotel. Ask for the bigger room. Nice basic breakfast.
Rather smelly rooms. Cereal choice limited just to cornflakes and very poor coffee. A long way from the town centre.
very reasonable hotel. you can enjoy simple & nice breakfast.
Regular hotel services. Free but slow and limited wifi (only surf, no streaming, no youtube, no vpn...). No restaurant, only cafe bar, and expensive. No centric places near.
Its alright for business travellers. The breakfast was not bad either